About Engage Squared
Engage Squared is an award-winning, fast-growing company that believes in great workplace culture and investing in our people. As a Microsoft Gold Partner, we specialise in creating modern workplaces with Office 365; helping organisations to work better, together, faster.
With offices in Melbourne, Sydney, Brisbane, Auckland and Minsk, this successful technology consultancy undertakes projects for a variety of enterprise organisations. We pride ourselves on being a fun, innovative and collaborative organisation that practices what we preach and delivers great customer results.
With an impressive roster of clients, including ANZ, CIMIC, Toll and Toyota, and a broad range of local, state and federal governments agencies, you'll be contributing to a growing team famed for their expertise in connecting people with technology.
This position is for a Support Manager with demonstrated experience in managing level 3 application support teams, delivering a high quality support service - providing incident management, service management, problem management and continuous improvements. Your drive for excellence and insight into the latest industry trends across Microsoft’s cloud offering, will assist with liaising with relevant subject matter experts and building strong relationships with relevant stakeholders to ensure success of the support engagement.
The successful candidate will have demonstrable knowledge of best support practices (ITIL V3) and managing application support teams.
Key Responsibilities include:
Required Skills and Experience:
We are open to hearing from candidates in Melbourne, Bendigo, Sydney and Brisbane