We value inclusivity and diversity at Engage Squared. Research shows candidates from neurodiverse and underrepresented backgrounds often only apply for roles if they meet all the criteria. We like to make our hiring decisions based on a combination of aptitude and passion, not just experience, so if you’re keen to apply and need reasonable adjustments please let us know. We also encourage you to let us know the pronouns you use at any point during the recruitment process.

Job description

Engage Squared is an award-winning, fast-growing company that believes in great workplace culture and investing in our people. We hire great people, work on interesting projects with amazing customers, and invest in our team; and we've just been named Microsoft Partner of the Year, Australia and one of the best places to work in the Australian tech industry in the Australian Financial Review's BOSS Best Places to Work list.

As a Microsoft Gold Partner, we specialise in creating modern workplaces with Microsoft technologies; helping organisations to work better, together, faster. Our vision is to create a world where every employee has access to the tools, knowledge, and information that they need to enjoy work. Using modern work technologies, we can free employees from the friction of inefficient business processes, and fill gaps in knowledge or support from their team, leaders, and leadership, so that they are empowered to be productive.

We have offices across Australia, NZ, Japan, and Eastern Europe. This role is open to anyone located anywhere in Australia, NZ, or Japan. Want to work in an office? We're in Melbourne, Bendigo, Sydney, Brisbane, Perth, Canberra, Auckland, Wellington, Krakow, and Minsk.

Our successful technology consultancy undertakes projects for a variety of large organisations. With an impressive roster of clients, including ANZ, Commonwealth Bank, Westpac, BUPA, Governments at all levels across Australia, Origin Energy and Mirvac, you’ll be contributing to a growing team famed for their expertise in connecting people with technology.

We pride ourselves on being a fun, innovative and collaborative organisation that practices what we preach and delivers great customer results.

The role

This position is for an experienced UX Consultant with a technical understanding of Microsoft technologies.

Combining client facing consultancy with hands-on solution delivery, the UX Consultant will liaise with clients, agile development teams and user experience designers to ensure our solutions are beautifully designed and deliver high user value.

Your business insight and thought leadership will enable you to solve high profile, real-world business problems with outstanding results.

Responsibilities

  • Work alongside the business stakeholders and the users in order to understand the objective of the project and pain points to be overcome in order to formulate and prioritise business requirements and convert this into an appropriate solution.
  • Planning and owning the UX and design streams within the Office 365 projects, throughout the discovery, design and validation, build, testing and deployment.
  • Work alongside the business stakeholders and the users in order to understand the objective of the project and pain points to be overcome in order to formulate and prioritise business requirements and convert this into an appropriate solution.
  • Plan and execute user testing activities and validation methods throughout the project.
  • Providing justification and evidence for design changes, key decisions and data collected.
  • Providing resources and training internally in order to upskill the team in UX methodologies
  • Light touch project management and budget control of your projects
  • Working both on and off-site with clients.

Required Skills and Experience

  • Demonstrable experience in UX activities and user research
  • Desirable experience with Microsoft platforms, including Microsoft 365
  • Ability to work from own initiative and within a team environment,
  • Self-motivated and driven to achieve professional success in a consulting environment,
  • Ability to manage workload and time according to set deadlines and experience working in an agile environment